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- A secretary is usually a personal assistant to a manager or executive.
- At the most basic level a secretary may need only a good command of the prevailing office language and the ability to type, and may spend a large part of his or her time filing and fetching papers (or the equivalent regarding electronic files and database information) or answering telephones.
- A more skilled executive assistant may be required to type at high speeds using technical or foreign languages, organise diaries, itineraries and meetings and carry out administrative duties which may include accountancy.
- An executive secretary / assistant may also control access to a manager, thus becoming an influential and trusted aide.
- The largest difference between a generalized secretary and skilled executive assistants is that the executive assistant is required to be able to interact extensively with the general public, vendors, customers, and any other person or group that the executive is responsible to interact with.
- As the level that the executive interacts with increases so does the level of skill required in the executive assistant that works with the executive.
- Those executive assistants that work with corporate officers must be capable of emulating the style, corporate philosophy, and corporate persona of the executive for which they work.
- Executive assistants are normally required to maintain job skills at the current state of the art.